This Messaging & Communications Policy describes how JNC Media LLC (“JNC Media,” “we,” “our,” “us”) uses text messaging, email, automation, and phone communications to interact with prospects, subscribers, and customers.
By submitting your phone number, contacting us, or engaging our services, you consent to the communication practices described below.
1. How We Use Text Messaging
We may send SMS/mobile communications for purposes including:
Lead inquiry follow-up
Appointment confirmations & scheduling
Project onboarding messages
Billing reminders or payment notifications
Review request messages
Service updates or support notices
Website outage alerts
Occasional promotional or informational messages
2. Consent to Receive Messages
By:
filling out a form on our website
signing a proposal
engaging our services
replying to our text messages
…you consent to receive SMS/text communications from JNC Media.
Message frequency varies based on your interaction history.
Your consent is not a condition of purchase or engagement.
3. Opt-Out Rights
You may unsubscribe from SMS messages at any time by replying:
STOP
You may request assistance by replying:
HELP
Opting out prevents future automated or manual SMS messages except those legally required such as billing collections or contractual notifications.
4. Message & Data Rates
Standard message and data rates may apply depending on your service provider.
5. Privacy & Data Handling
SMS communications and contact records are processed through our CRM communication providers. Data handling practices are described in our Privacy Policy.
6. Email Communications
By submitting an email address you consent to receive:
Scheduling notifications
Onboarding instructions
Account or billing messages
Review requests
Occasional promotional updates
You may unsubscribe from promotional emails using the link in our email footer.
Transactional emails such as billing, account notices, or support replies may still be sent as needed.
7. Third-Party Messaging Platforms
We use trusted service providers to:
send and store communications
track delivery outcomes
automate customer interaction
These include CRM systems, email providers, SMS gateways, and automation frameworks.
We do not sell mobile numbers or messaging data.
8. Limits of Liability
JNC Media is not liable for:
carrier delays
delivery failures
duplicate messages
filtered messages
device issues or opt-out failures caused by carriers
9. Re-Permissioning
If you opt out then later engage again (e.g., filling out another form), you may resubscribe at your discretion.
10. Changes to This Messaging Policy
We may update this Messaging & Communications Policy periodically. Continued communication with us constitutes acceptance of updated terms.