JNC MEDIA LLC — PRIVACY POLICY (Web + Proposal-Grade)

Last Updated: 12/8/2025

JNC Media LLC (“JNC Media,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, services, forms, proposals, or communication platforms.

By using our website or engaging our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide, including:

- Name

- Email address

- Phone number

- Business name

- Company address

- Project notes or form submissions

- Uploaded files or brand assets

- Billing and payment information (processed securely through Stripe/ACH)

2. Automatically Collected & System-Generated Data

We also collect:

-Device/browser metadata for security and troubleshooting purposes

- Website analytics data (via Google Analytics)

- CRM interaction data (form entries, page visits, tags, response logs)

- Communication logs (SMS/email automation history)

We do not use analytics for resale or third-party advertising.

3. How We Use Your Information

We use collected information to:

- Provide proposals, services, or consultations

- Follow up with leads

- Onboard clients and manage projects

- Send appointment reminders

- Deliver billing and renewal notifications

- Send review requests

- Provide service updates

- Communicate outage notices or support responses

- Send occasional promotional messages

- Improve internal systems, automation, and client experiences

We may also anonymize data for internal business analysis, benchmarking, and service improvement.

We do not sell personal information.

4. SMS & Email Messaging Practices (TCPA Compliant)

By submitting a form or engaging our service, you consent to receive:

- Lead follow-up

- Scheduling confirmations

- Onboarding messages

- Billing reminders

- Review requests

- Service updates

- Outage/support communications

- Promotional content

Message frequency varies based on interaction.
Message & data rates may apply.

Opt-Out: Reply STOP to unsubscribe.
Help: Reply HELP for assistance.

Consent is not required to purchase services.

5. How We Share Information

We only share data with trusted service providers necessary to operate our business, including:

- CRM systems (GoHighLevel)

- Automations (Zapier)

- Billing systems (Stripe, QuickBooks)

- Communication systems (email & SMS providers)

- File storage (Google Workspace)

- Web hosting frameworks

These vendors process data only under service agreements — never for their own marketing.

We may disclose information when required by law or to protect our legal rights.

6. Website Hosting & White-Label Service Disclaimer

When JNC Media manages or white-labels hosting for clients, we may access stored site content or user data solely to:

- Maintain performance

- Resolve issues

- Fulfill service requests

We do not claim ownership over client data hosted through our platforms.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect information.
However, no online system is 100% guaranteed secure, and users share data at their own risk.

8. Data Retention

We retain data as long as necessary for:

- Business operations

- Service continuity

- Legal requirements

- Recordkeeping

We may retain anonymized or aggregated data indefinitely for performance tracking and service development.

9. Children’s Privacy

We do not knowingly collect information from children under 13.

10. Your Choices & Rights

You may:

- Request updates to your information

- Request deletion

- Opt out of SMS messages

Requests will be honored except where retention is required for legal, contractual, or operational recordkeeping purposes.

Requests may be made via:
[email protected]

11. Policy Changes

We may update this Privacy Policy periodically.
Revisions will appear on this page with a new “Last Updated” date.

12. Contact Information

For privacy matters, contact:
[email protected]

This Privacy Policy applies to all website visitors, marketing contacts, subscribers, and customers of JNC Media LLC.
Continued use of the website or services constitutes acceptance of this policy.
This document may be referenced in proposals, onboarding materials, contracts, and compliance filings.

(Physical address is maintained for legal service of process but is not publicly displayed.)

We may also anonymize data for internal business analysis, benchmarking, and service improvement.

JNC Media LLC is organized in the State of Delaware but operates and contracts under Pennsylvania law.

This policy is governed by the laws of the Commonwealth of Pennsylvania.